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All items are priced in SGD.

An invoice will be sent to your inbox/junk mail once you’ve placed your order on our site.
Upon receiving invoice, customers are required to pay for their orders within a 24~48 hours time frame.

All orders are be submitted DAILY 2359.

Order status
On-hold: You’ve placed an order with us and have yet to make payment.
Processing: Payment has been verified and order(s) has/have been sent to supplier.
Completed: Collected/Delivered.
Refunded: Refunds done due to out of stock.
Cancelled: Failed to receive payment within 24~72 hours time frame.

All payment must be done within 24 to 48 hours time frame.
We will process and verify your payment within 24 to 48 hours time frame as well.
In any case your payment is not being verified within the time frame stated, please notify us as soon as possible.

For all ATM payments, we require a snapshot of your ATM receipt.
*We deserve all rights to reject your order if no ATM receipt is shown*

Our bank account details :
ATM Bank Transfer/ I-Banking / Bank Deposit / Coin Deposit
POSB Savings 106-27304-9
OCBC Frank Account 565022233001
*For cash and bank deposit, please round UP, all excess will be refunded via postage/collection.

Concealed Cash:
Our personal address and details will be sent via e-mail.
We will not be responsible if the money is lost/stolen.

Paypal:
beadsofbullets@hotmail.com

Please note that by adding item(s) into your cart, it does not signify you have successfully purchased the item(s).
Item(s) is/are only secured upon verification of payment.

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All collections are free of charge.

Mass Collection
All collection mails will be sent 1~2 days in advance.

Sunday: Sengkang + Tampines / Sengkang + Woodlands
(Venue will be different on every weekend, either Sengkang and Woodlands OR Sengkang and Tampines)
*we will hold meet up at 3 collections Sengkang/Woodlands/Tampines during peak period

Self Collection
Self collection to be arranged via e-mail, a confirmation reply will be sent to e-mail together with the directions to the stated address.

Monday to Friday:  Sengkang East Way (block collection)
*Subjected to availability depending on staff’s schedule

All items will be mailed within one to two weeks after the arrival of goods.

You are highly recommend to opt for registered postage to prevent lost parcels as all registered parcels can be track via Singpost website.
We will not be liable for any parcels lost by using normal postage during the duration after posting out.

Stated deposit is needed and any excess will be refunded.
An e-mail will be sent to you if there is a need to top up.

Local Normal Postage: Tracking number is not provided. Not liable of lost mails.
Local Registered Postage: Tracking number is provided.

Poster and Album have to be sent separately due to the new rules and regulations from Singpost.

*Poster will be sent either folded/rolled with poster tube. You may purchase the poster tube @ 3SGD if you want your poster to be protected.

*All folded poster(s) will be sent together with the album(s) in a package.

TAQBIN Courier: Tracking number is provided, item will be delivered on the next working day.

*For orders above 2KG, only courier will be available

Overseas Delivery
15SGD deposit is needed and any excess will be refunded.
An e-mail will be sent send to you if there is a need to top up.

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Return & Exchange policy is only applicable to purchases that is made through BEADSOFBULLETS.
We are not liable of defected goods for postages, please request for BOX postage for overseas buyers!

For defected goods (wrong size of apparel, wrong color/wrong order), please take a snapshot of the product received and email us at beadsofbullets@hotmail.com
Please note that we will not be responsible for any missing content as long as the merchandise is SEALED.

How do i return the items to beadsofbullets?

Customers will bear the full responsibility in ensuring the items are packed and sealed properly.
We strongly encourage REGISTERED POSTAGE so we can track the parcel, we will not be responsible for lost mails during exchange.
Upon receiving the defected goods, we will replace a new one and mail it back to you, all postage fees will be covered by BOB.
A full refund will be issued back if the item(s) is/are out of stock.

All coupons are only valid for a period of time from the date of issue.
Coupons are NOT EXCHANGEABLE for cash.
ONE coupon is only permitted for ONE TIME USE.
No further extension of validity of coupon.

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