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For more enquiries, please drop us an email (beadsofbullets@hotmail.com)

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Where are we from?

Beadsofbullets is based in Singapore but we ship worldwide!

Will the sales be contributed to Korea's & Japan's Chart?

Yes, all album sales will be contributed to both Korea & Japan official music chart.

What is the currency stated on this website?

All prices are stated in SGD ($)

How do we get wholesale rates?

For bulk orders, feel free to drop us an e-mail (beadsofbullets@hotmail.com) for any further discussions!

How long do you take to reply e-mails?

All e-mails will be replied within 24~48 hours.

How can i contact you?

Email: beadsofbullets@hotmail.com
Twitter: @beadsofbullets

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How long will it take for my items to arrive?

♦ Korea Pre-Order (New Release) – 1~2 weeks of waiting time counting from the released date
♦ Korea Pre-Order (Old Release) – 1~2.5 weeks of waiting time counting from the released date

♦ Japan Pre-Order (New Release) – 1~2 weeks of waiting time counting from the released date
♦ Japan Pre-Order (Old Release) – 1.5~2.5 weeks of waiting time counting from the released date

♦ K Fashion Apparel – 2~3 weeks of waiting time

This is just a rough estimation of waiting time, subjected to changes due to circumstances*

How do i know my order is being verified?

An invoice will be sent to notify you once we’ve received your payment

Is shipping fees included?

Yes, unless otherwise stated.

What if the item(s) i want is/are not listed on your site?

Please drop us an email (beadsofbullets@hotmail.com) 🙂

I did not receive any poster(s) for my order!

Please note that ALL posters are subjected to availability, it may be out of print anytime and NO refunds will be given!

Will my poster be folded?

Beadsofbullets will never fold your posters without your consent, all posters will be rolled.

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How do i pay for my order(s) if i do not have an ATM card?

Please head down to the nearest ATM machine.
POSB and OCBC accepts bank deposit and NO ATM card is needed.
Feel free to contact us for any guide/help!

Please remember to round up the amount, excess will be refunded.

Can i do Cash Upon Meet Up?

Cash Upon Meet Up is only applicable for products that are listed under instocks.

For preorder, nope!

What if the ATM did not produce any receipt?

Please note down the date and time of transfer and send us an e-mail immediately so we will check it for you!

What if i am unable to make payment on time?

Please drop us an email (beadsofbullets@hotmail.com) to request for an extension, but do note that it might not be applicable for concert goods which has stated deadlines.

What if i did not receive any confirmation email after confirming my payment?

Please give us 24~48 hours to verify your payment. If you still did not receive any confirmation e-mail after 2 days, please contact us immediately.

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How long can i keep my items with Beadsofbullets?

Please note that BEADSOFBULLETS will only hold your items for 2 months counting from your last order. All goods will be confiscated after the last warning is given.

What if i do not have the time to collect my items?

Advisable for you to opt for delivery instead if you can’t make it to any of our collection within a month.

Will my items be confiscated if i failed to turn up the collection?

No, your items will not be confiscated.
However, you have to opt for delivery and pay for the charges.

This is only applicable for customers who have confirmed their meet up but failed to turn up for the collection

I have not receive my parcel after weeks! What should i do?

Please note that BEADSOFBULLETS are not responsible for any lost normal postage.
For registered or courier, please drop us an email!

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Is it a must to create an account?

No, you can choose not to create an account.

What is the use of creating an account with BOB?

To keep track of your orders easily and you do not need to fill up the same information again and again.

What if i forget my password?

Click HERE to reset your password.

How do i register an account with BOB?

Click HERE to create!

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